Customer Reviews
At Santa Ana Auto Care, we take pride in providing top-notch auto services that keep our customers safe and satisfied. But don’t just take our word for it—read what our customers have to say about their experience with us!
Great customer service and knowledgeable! They were able to see me the same day and diagnose the issue with my truck rather quickly. Highly recommend!
Took my Kia to Santa Ana yesterday and Jeremy did a great job of getting my check engine light diagnosed. They were really quick and efficient!Thanks Santa Ana!
I highly recommend this shop! Jeremy made me feel at home. He explained everything to me in words anyone could understand since I know very little about cars. I’ll definitely bring all of my cars here 😊👍🏻
Got into a wreck and a good friend of mine recommended me this spot as a great body shop. Since the first day we brought the car it was nothing but great customer service a huge shout out to the man Carlos for staying in touch all the time with updates and pushing on insurance to get it repair quickly. Also the tech team that worked on it left it looking like it was fresh from the dealer I can’t stop looking back at the car when it’s parked that’s how great it looks I’ll recommend this body shop to whoever is looking for excellent service.
Just couple days ago i went to Inspect my car registration and i was new of this town when i went to office looks like Manager he was so kind helpful with with great manner i was so happy to inspect my car he said to stop by at fiesta get sticker thank and really appreciate for manager help
Update: I've been coming here for quite some time. Small things, preventative maintenance, oil changes, inspection. Never got pressured to buy anything. They do a lot of business so no real need to press things. Though lately it does feel different. I called and was told they couldn't do a state inspection with no real explanation as I have gotten them here multiple times. Maybe the machine was down, not sure. It's still a great place but just feels different from 2-3 years ago. Back then they explained everything and even showed you. Really felt like you were part of the process. Would bundle things to save you some money. Nothing drastic but just enough to feel great. Like $10 off oil change with inspection. Just super little things. Now it feels more business and less like we are all friends. Lame I know but that feeling was great. Still recommend this place over everyone. Still a great place and great mechanics.Last year: I have been here multiple times. First for full preventative maintenance including breaks etc. I went this time because when I went to get my tires changed at discount they stripped a lug nut thread. Called and set up appointment pulled in asked if they could also knocked out my state inspection and they took care of everything. No hassle and I never had to worry about them screwing me over. I will never take my car anywhere else as they are always up front and honest with me and the prices are exceptionally reasonable especially compared with other places around.
My car started acting up and I had to hop it to the nearest mechanic I could find. Had never been here, but they was near my work. They took great care of me even thou it was 30 min before they closed. The checked it and told me what the problem was and got me safly home. The next day i picked it up and every thing went smooth and was well taken care of.
Went in to get my truck looked at since there was a check engine light. Yahya was very professional and understanding of my situation. I was able to wait in the lobby with refreshments while he had his technicians checked out my truck. When he came and told me about the problems, he was very straight forward and offered me multiple solutions. My main issue was that my car would not start consistently and I thought it was an alternator or a spark plug issue. Yahya was able to address my concerns adequately and ensured me that my fuel pump needed to be replaced. There was no upselling or any other problems that his technicians saw. I love the energy and the quality that this shop radiates to the Houston area.
Santa Ana is an all around great experience; great efficiency, great customer service, great mechanics. Ever since my first visit here about 4 years ago I bring my truck to this shop for any issue big or small, and I completely trust that my problem will be handled correctly. Great people that can be trusted with vehicle. Would give 10 stars if I could
I could tell the moment I walked in that they took their business seriously. The facility was clean, the staff was chill, and the work was perfection. I came in to have my window repaired after a burglary from the night prior. They were able to replace my window right away and did it within a few hours. The process was extremely smooth and I will be going here from now on.Santa Ana is the way to go for all your auto needs! I can’t recommend this place enough
One of my least favorite things is having to go to a body shop. Santa Ana Body Shop actually made this experience enjoyable by providing regular communication. Carlos and Mike gave time frames and assuring results that were above my expectations. it was a pleasure dealing with a professional and organized outfit with top-notch service results!I give a big 10 and will always refer my family and friends.
Last week they replaced my engine, put in brand new engine shutters, and put in a brand new catalytic converter. They were very professional and communicated every step of the way. The also showed me some love on the price. My car drives like a brand new car and they also cleaned the inside. I appreciate the awesome customer service.
